DO NOT ORDER FROM THIS PLACE. Came across this website to buy a gift for Mothers Day, because I noticed that they offered "GUARANTEED BY MOTHERS DAY SHIPPING", so I went ahead and purchased this shipping. My order was supposed to be in the Friday before Mothers Day. Friday rolled around, and I had no package. I contacted the company, who made ME (THE CUSTOMER) call FedEx to track it down. I called FedEx and they said sorry we received an empty package, you'll have to contact the shipper! UNBELIEVABLE. Therefore, I contacted the company back and all they said is they'd refund it unless I wanted them to make another one, but it wouldn't be here until next week ( the week after MOTHERS DAY). WHY offer this "guaranteed service" if you're not going to live up to it. There are many, many other personalization websites to order gifts from so I HIGHLY recommend to avoid this place at all costs. I had to scramble last minute to find another Mothers Day gift and it was nothing but stressful. Unprofessional employee that I had to deal with as well. I asked to be contacted by the manager Monday, and the days almost over and I still haven't got a call back.
We apologize for the issue with your order and that you weren't able to have your Mother's Day gift in time. Please reply to our private message with your order number so we can have our Customer Service Manager contact you to try and make this right.