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1- Took 2 hours of 1-1 support to set up my business- so far so good. Offered 3 month trial period. Complicated, but I had good help
2- Got 3 bookings for memorial day weekend!
2.5- Discovered my customers were being charged huge booking fee, in addition to my fee
3- Difficult to communicate with customers. No contact list. No app.
4- Difficult to view calendar. No weekly manifest report.
5- One customer wanted to cancel. It took me 2 weeks to get an answer from tech support about how to do this. The answer was a link to their instruction manual. Which I couldn't find by searching myself. Had to wait for their link. Later I discovered the customer wasn't billed in the first place, so there was nothing to refund...
6- One of my customers trashed the place. Burned my building supplies. No response from Zozi. No Accountability
7- Discovered I have been paid for just 1 of my 3 bookings, 3 weeks later
8- Waiting for response...
DO NOT USE ZOZI
Tip for consumers:
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G G.'s review of ZOZI earned 2 Very Helpful votes
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