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I ordered 2 porcelain mugs online on 10/4. They were sale items. The order info stated they would be delivered by 10/7. I called a CB2 store to check on the reliability of the delivery date as the order was for a birthday gift on 10/8. Not a problem I was told. It will be there. Well it's not here and not anticipated to be here until 10/9. So, I heartily recommend that you think twice before parting with your money. Oh - and by the way apparently I can't get my money back until I actually receive the items - pay for the re-delivery to their warehouse and wait God knows how long for a refund check. Great customer experience
Tip for consumers:
I will never use this store again.
Products used:
porcelain mugs
Gillian P.'s review of CB2 earned a Very Helpful vote
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Ordered six sectionals in August which they said would arrive in mid October. Then changed to...
