Gina S.

Bought a standup freezer in February of 2023. Its October and my freezer doesn't work. We lost all our food in the freezer. Called GE to have them fix it or replace it. They set us up with a service tech. Service tech calls and tells us they can't do anything with a freezer. They won't come look at it. Called GE again. They put in an order for the same company who already refused service. Then GE gave us a number to call and they don't service our area. Called GE again and they said we have to find our own service person. They'll reimburse us after we get the service done. No way in hell am I doing their job for them. Plus after all the shenanigans they put us through they probably wouldn't reimburse us. Not to mention part cost and labor. We'd be better off just buying a brand new freezer. I'll never own another GE product. They're just garbage