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If I could give no stars I would. Crank shaft broken after using spin bike fewer than 10 times. Nearly a month after requesting a replacement part I am still waiting. Rude and obnoxious customer support staff keep telling me they have had the part dispatched to me then when it doesn't turn up I'm told it wasn't ordered. 4th week in this loop now. Home working is no excuse. The world goes on turning. Unfortunately the same can't be said for my spin bike.
Tip for consumers:
Great at selling, less than hopeless at dealing with any problems. Avoid
Products used:
spin bike
Ginny N.'s review of Powerhouse Fitness earned a Very Helpful vote
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