They just dont have a refund policy if the item purchased by you is different in specifications from the one you ordered for. I have received the Pierre Cardin Open Ceramic Roller Refills. These are not up to the mark.
1. It does not fit into my Pierre Cardin Pen. Its Plastic head (Blue one) is thicker than the original one.
2. Its an ink filled refill, whereas my original refill is sponge/Felt type.
I sent them e mail on 30th Nov but till date they have not responded. Nobody pics the phone.