Ordered a Trimmer that showed the item was in stock and thinking I would receive the item within 5 business days only to call a month later and find out the Trimmer was on back order. I canceled the order and still have not received the refund after 13 business days. I just called my bank and disputed the charge. Wasted my time of two months and the worse part was that I never received a phone call or an email that the items was on back order or anything. Unbelievable! Whole summer without a trimmer