Gladys L.

So today 12/14/23 I get a text message saying congratulations on your approval application so I call the number and the financial advisor says ooh I don't know what that about so I'll transfer you to flexshopper so I get transferred to them and get a very horrible CSR who can barely speak English so I ask do you speak Spanish she says no I hang up call back and get another language barrier Representative who just lied lied and lied so I asked her let me speak to a supervisor and she transfers me but instead of transferring me she stays on line and again lies to supervisor Damicrus that I said this and that well he got fustrated because I requested a receipt of my two payments I made last week and he said look at here Mrs. Luna I'll walk you thru it we try and guess what no text code coming in and he puts me on hold and then says well I'll have to put a ticket in to see what is going on since you got a email and your concern about it saying you got approved I said no pay attention it was a text message and he went off telling me that he was done with me and he would send it to my email and I told him well I'm waiting for it he said no I'll send it when we hang up is there anything else I can help you with and I said yes retrain your employees to be assist your customer that pays their payment of which some of it goes towards theirs and your paycheck and while your a supervisor learn to be patient and passion about your job because you didn't and couldn't control the call and he said look gladys is their anything else I said no dumb $#*! and he hung up on me and I ain't received my receipts and proof of payments made I'll recommend Acima over this company