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Great
Experience with the customer service rep
First, their shoes really don't last however every now and then you can luck up. I purchased three pairs of shoes returned them and received a bill of 69.00 a pair of slippers cost 19.99 I was charged 30.00 dollars for the return 10.98 for a restocking fee, 9.99 for a return label, and 19.99 for the shipping fee. Pay attention to the hidden fees I have never been charged anywhere for returning an item is that even lawful? And the customer service rep made a smart remark at the end of our conversation to compound matters SMH
Tip for consumers:
If you return items you can end up paying anywhere from 60 - 80 dollars for restocking fees S/H tax and whatever eles they can think of to scam you.
Products used:
none
Glenda F.'s review of Masseys earned 5 Very Helpful votes
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