Powercity are so rude in there customer service. Hello damien we are talking about you and I can see from reviews here and other place many other people think the same. Drivers refusing to take old fridges and laughing at you as the walk away shouting back good look with that. And telling me he would take it away if he came back for a cost. Hidden costs and drivers with attitude great customer service no wounder ur ratings are so low. I would recommend you use DID or one of the others.