Glenn C.

Very displeased with the service provided from Stillen. I, ordered an Air Intake for a 2014 Nissan Maxima on 24 Feb 14 and it took an entire month for it to arrive (21 Mar 14). I was told on Feb 24th that it was on backorder until 3 Mar, then on 4 Mar, I was told it was on backorder until 17 Mar. When asked about a discount for my inconvenience, I was told that was impossible. I see now why there are bad reviews on this company. As a manager of a customer service organization, IF a situation like that happened, we would do all we could to let the customer know they were important to us. As a military retiree, I can also say this, indirectly, speaks to the professionalism of the company. End result, which appears all they care about, was that I received my intake although a month later.