The customer service was far better than that of department/high end stores. They answered all my questions to help me to determine if the dsquared2 skirt would fit, which it did! They went as far as sending specific measurements to ensure it would fit my waist and hips when I requested it. Since they foresaw a possible delay with the shipment, they made it a point to send it out before the holiday; regardless the S&H was fast. I will certainly shop here again! Highly recommend.