Genevra P.’s Reviews of KidzToPros & more

Genevra's Profile

Review 1
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

32

Contributor Level

Total Points

KidzToPros

Kids Educational Resources

“Not as advertised”

6/30/23

Verified purchase

The camp my son went to was advertised as engineering/STEM with some sports instruction and a space theme. He didn't do any STEM activities, only one coloring activity every day. He didn't learn anything about space. And there was no sports instruction. He seemed to spend his day independently playing tennis, snacking and lunch, one coloring activity. I even learned that he was playing games on a computer. This is not at all what was advertised for this camp and I would not have signed him up if I had known it would be like this.

Comments (0)
322 Views

Helpful (0)

Thank you

Kirsten T. – KidzToPros Rep 7/3/23

Thank you for sharing your feedback regarding your son's experience at our Summer Camp. We sincerely apologize that your child's experience did not meet your expectations. At KidzToPros, we strive to provide a well-rounded and enriching experience that includes STEM activities, sports instruction, and a theme-based curriculum. We deeply regret that you feel your son did not have the opportunity to engage in the advertised engineering/STEM activities, experience a space theme, or receive adequate sports instruction.

We take your concerns seriously and will thoroughly investigate the matter to ensure that such discrepancies do not occur in the future. Our team will be reviewing the camp's activities, curriculum, and instructor training to identify any areas that need improvement. We truly value your feedback as it helps us to continually enhance our programs and meet the expectations of our campers and parents. We apologize for falling short on this occasion and assure you that your concerns will be addressed.

If you would like to discuss this matter further or seek any resolution, please do not hesitate to reach out to our Customer Service Manager at kirsten.tamura@kidztopros.com. We are committed to providing the best possible camp experience for all participants. Thank you once again for bringing this to our attention.