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I ordered some 18 inch necklace chains but I got 7 inch bracelet chains instead. I always check the fine print before I checkout so I know I didn't order the wrong thing. When I called customer service they told me I ordered the wrong thing and there was nothing they could do about it. The lady was rude, kept telling me it was my fault and that I "should read the fine print before I order something" and told me I'd just have to order the right thing next time.
Gracey C.'s review of Fire Mountain Gems earned 14 Very Helpful votes
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