Steven was great. Very personable with a sense of humor. He was genuinely interested in making things work as he persevered three unsuccessful delivery attempts due to our friends at the shipping store. He delivered a great camera at almost half off what they sell for. It came with a five year MAC warranty. The camera was packed well, and works splendidly. It outresolves a number of my lenses, and he even had a solution for that, but I'll need to save for that. I will consider Steven first next time, and recommend you try him.