Greg H.

This company is clearly a scam and I regret my hasty decision in ordering from them. Typically, I am weary of online companies that I've not heard of before, however I was eager to purchase a Ted Lasso AFC Richmond track jacket for a Halloween costume, and the price/availability with this company appeared to beat other options. What I received, sent from Karachi, Pakistan, did not remotely resemble the product that I ordered. I immediately contacted the company, and "William" in Customer Sales first attempted to blame FedEx for delivering the wrong package. (This clearly did not make sense as the tracking info aligned with the shipping confirmation email that I had received from them; not to mention similar stories on this site from other consumers who have been burned by this scam.) After I replied that this was not FedEx's fault and wanted a refund, "William" offered a bunch of meaningless platitudes and has now stated on multiple occasions that he is waiting for further input from his team. They clearly do not intend to refund my money, as their entire operation appears to be predicated on sending a bogus used jacket and hoping people will just get tired of seeking a refund. Fortunately, my credit card company has a very low hassle means for disputing charges. Please do not make the same mistake as me--seek out a more reputable vendor. Pictured below is what I received; clearly not a track jacket of any kind. If you look closely near the front right pocket, you can see the stains it arrived with.