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Brooke took my case and provided exemplary customer service skills!
Not only did she resolve my canceled order in a timely fashion by also communicating to me that she received my communication and successfully took care of resolving it, she also is making sure that I receive expedited shipping on my updated pre-order!
What more can you ask for, that she already has taken care of! BladeHQ, please recognize Brooke H. For going above and beyond my expectations! Kudos to Brooke!
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I received a knife that arrived open and defective. BHQ processed a return quickly, without...
Thank you Gregory, we truly appreciate you and Brooke! -Branson