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I've been with Sprint for 19 years and never had any problems until they merged with T-Mobile. I just upgraded my phones only because Sprint gave me free iPhone 13 Pro but when I went into the T-Mobile store at 4100 General DeGualle in New Orleans a Ms Hanna over charged me and added a phone line to my account without me being aware and charged me 480 dollars when I should've only paid 70 dollars after checking my receipt and looking over my agreement they put my signature on the 3rd phone line like I purchase a new line. I can't wait to return to that store because they all are COLD busted and I'm filing a complaint people always check your purchases never trust no one to do the right honest thing.
Tip for consumers:
Always check your receipt before leaving the store, cause I was in a hurry and didn’t check til I got home.
Products used:
No products just need a credit for the illegal charges
Gwen M.'s review of Sprint earned 2 Very Helpful votes
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