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gyn a.

Contributor Level

Total Points
82

1 Review by gyn

  • Gearbest

12/14/20

I ordered a Chuwi hipad X on november 28 noticed in stock with a 14 days delivery.
After 5 tchats customer service today december 15 tells me product isn't in stock and they estimate shipping Dec21-Dec 23, previously they estimated shipping Dec 11-Dec 14.
They replied me"stock and availability shown on our site are for your reference only"
Be carrefull when you order.
Otherwise you'll have to explain your kid why he has no gift for Christmas.

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Lily L. – Gearbest Rep

"Dear gyn,

Thank you for your comment.

Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.

The total time it will take to receive your order will be the dispatch time plus the shipping time.

Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from sitejabber.com".

Many thanks,

Gearbest Customer Service Center"

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