I made an order around 30 euros and paid extra 8 euros for standard transport... i got surprised today at the door that i need to pay extra transport money for DHL around 35 euros! So disappointed
Dear customer, so sorry to say the extra fee is the Tax fee. This tax fee is charged by your local customs house. Also you could show us the problem via LiveChat or email service@jollychic.com. Jollychic will help you handle this case. Now the package is returned. We have done the fully refund to your bank card. Hope you can give us a chance to serve you better and better. Jollychic is a young and fast growing team which based on your great support. Thank you very much!
Hadeel Has Earned 4 Votes
Hadeel S.'s review of Jollychic earned 4 Very Helpful votes
Dear customer, so sorry to say the extra fee is the Tax fee. This tax fee is charged by your local customs house. Also you could show us the problem via LiveChat or email service@jollychic.com. Jollychic will help you handle this case. Now the package is returned. We have done the fully refund to your bank card. Hope you can give us a chance to serve you better and better. Jollychic is a young and fast growing team which based on your great support. Thank you very much!