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Hae C.

Canada

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1 Review by Hae

It Cosmetics

  • It Cosmetics

“Unbelievable customer experience.”
6/27/23
Verified purchase

Received Cc cream that already expired more than 2 years( pictured and I haven't opened) emailed Cs and they will do a "one time only courtesy" refund only if I pack and mail all the products back and wait for 30 business days for the refund after they receive the package. Any reputable company would send a new product asap since was entirely wrong to mail such an expired product to the customers at the first place! Very disappointed! On top of this, I try to post my experience on their website and it has been moderated.

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It Cosmetics product 0
It Cosmetics product 2
It Cosmetics product 3
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