First, I ordered for $40 the wrong appletv (3rd gen) when I thought it said it could download apps. It couldn't. So, I asked to return it. They wanted to sell me a prepaid FedEx label for $21, but I paid $13 at the FedEx office. (Start counting my costs). I just heard that I will only receive a $20 refund. So, I paid $40 for the item ($40) and $14 to send it back ($54 total), and getting a $20 refund (total: $34 cost to not have a $40 item). Stay away (unless you want to be the fool as I was). Buyer Beware!