I ordered tickets to a concert in August. They said they'd mail the tickets and I'd have them within 10-14 days. It's now December 7 (7 days away from the concert date), but still no tickets. They haven't mailed them (if they did, I got no confirmation email), and customer service won't answer or help unless it's 2 days before the event. Looks like I'll be screwed on $800 worth of tickets...