I did not let me access my statement history online => Make me not aware that I am paying too much for the interest. Then, to get all of my statements, I have to wait for 10 business for the statement to come through the mail. What an efficient company!
When I call them => they were unable to pull my account since their system was down. A company that sells products relating to computer, operation system telling me that their system is down => How ridiculous and unprofessional they are?
Looks like they are not on the top of their game.