I thought I was buying a battery replacement $99.00, for my Envy x360 laptop but all I got was lies and misleading information. The manager Adam R. Kept telling me it was shipped and I didn't need a refund. USPS said they never got anything from CPU Medics and the tracking label was just not true, there was NOTHING to track. I would recommend to anyone not to even think about doing business with this corrupt company.