Hasmik H.

Why there is no 0 button here! Undoubtedly the worst online shopping experience of my life and i do mainly shop online. Where do i begin. A promised discount that never worked. I went to the store and they said you have to contact online but the email and phone number provided didn't work and bounced back accordingly. Chain of emails where everything is automated and the same questions asked thousands of times and 50 new cases with new references created each time so there is never a coherent chain of communication to fall back on. It's been 3 months and i am still waiting for a pathetic 20% off for a damaged belt that I cannot use and fixing it will cost me a 100 bucks if it ever happens. Oh and they kept saying just call us after mentioning hundreds of times that i am in the UK and that's not an easy thing for me. They are the absoluuute worst! I still cannot believe this is Saks and not some dodgy little scammy website!
Hasmik Hovian

TERRIBLE TERRIBLE TERRIBLE! It's unbelievable that they are still around. The dress came probably a month later and it was just something my little nice could have sown with the garbage left in the backyard. Nothing like the picture obviously, I looked like a homeless woman in a school play in it. Why aren't they sued for stealing other websites' pictures? Obviously there is no one to contact and go through a return procedure as they do not respond, so that's my money going down the trash chute.