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The first time I ordered from Tilly's I got an email saying my order was delivered. However, I never actually received the order. Long story short, after contacting customer service, it was determined the package had been stolen. Fine, it happens. It sucks, but it happens. The second time I ordered from them I waited over a month for my order to be delivered. Contacted customer service and luckily they did give me a refund but why wouldn't they reach out to me and let me know there was an issue?
Products used:
None, my orders were never delivered
Wetsand G.'s review of Tillys earned a Very Helpful vote
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