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Just to follow up on my review and Traelgenio crooks reply regarding emailing them from the same address. I can confirm that not only did I email them from the same email and gave them the booking number, I also sent them the ACTUAL interaction I initially had with them showing clearly my email address and booking code. So don't listen to their bull$&@t excuses as to why they have decided to steal your money. DO NOT USE THESE CRIMINALS full stop.
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I bought ticket with insurance and I broke my leg, i have dr reports everything and I applied...
I bought two tickets and travel insurance in November for a trip in April through Travelgenio. My...
Hayden K,
Thanks for your review.
We would like to check your case in detail and answer accordingly.
Satisfying our customers is our main goal, in order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review.
We look forward to hearing from you.
Thanks.