The website itself is a pain to navigate, with a ridiculous amount of ads being thrown in my face every 5 seconds. It forces you to watch a video or subscribe to it in order to use more than one citation, and it's incredibly slow. It takes my school laptop (which is the only thing I use the website for) 10 minutes to do 3 citations, with my high speed home wifi struggling to get it to run well also. Overall just a garbage website.