The sizing is very inconsistent and if you have an exchange be prepared for a LOT of frustration. I sent a sweater back and enclosed the paperwork for an exchange -- for some reason they ignored. After over 6 weeks without any communications I had to send 3 emails looking for what was going on... they did not respond for a long time then suggested I start over!
Terrible, non-responsive service people - which is too back since the quality is pretty good.