I have been a boxycharm customer for years. Nose that they switched it is not worth it. I recieved my box with broken palette and dried up mascara. I would never use any way. The brush looked so rough I worked never even try to use it. The actual mascara was so dried up on the brush I could hardly pull out of the tube. I have tried over and over to reach someone for help but not one person has reached out to me. I am so upset with the whole thing.