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heather k.

Pa

Contributor Level

Total Points
80

1 Review by heather

  • Motherhood Maternity

6/10/23

This is my third pregnancy so not my first time shopping here but it is now my worst shopping experience I have ever had. I ordered a pretty large order and said it was shipped out but never showed up so called fedex who shipped it and they said they had the package but motherhood maternity did something wrong so they can not ship it to me so called them and they said they can't do anything about it and made me wait 25 days to see if it would show up even tho FedEx said it will not. Then 25 days are up and they said they will reship, well guess what they lost that package before it even got.sent out of their facility. So call again and they say if sorry we will ship it again now we're way over a month since I ordered and they took my money. But guess what now there out of most of the stuff I ordered so they could only fill half my order and then give me a gift certificate for the rest like they think I would ever shop with them again I had to fight to get my money back on something that was their fault twice now. And now I finally received part of my order 40 days from order but it was messed up and not the right stuff and they expect me to ship it back to them so they could have their mistakes back or there going to charge me more they said they are unbelievable and terrible customer service I couldn't get one manager or head person to talk to me on the phone save yourself the hassle and buy from anywhere else plus their clothes arnt worth the money.

Products used:
A shirt and tank tops is it they lost everything else twice !!

Service
Value
Shipping
Returns
Quality

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