I purchased this item and i was supposed to get 2. Not only did i only receive one but it's cracked before i even used it. I washed it before use and found the crack. Because it's not "new" i can't return it even though i only received the one out of two that i ordered in the first place?!? Plus i didn't even use it yet. They won't even send me the one i never received. Never again will i order from this snake of a company