My iPhone 13 still won't work with my carrier. I transferred my sim from a damaged screen iPhone 12 using my service of Xfinity. The cell service will not work because Verizon placed the phone as "Lost". I'll assume your unlock process can't remove that type of lock. I paid for nothing.
Hi Heather, we apologize for your unpleasant experience.
Please provide us with your order information so we can verify the authenticity to investigate this further.
We look forward to hearing from you soon at your earliest convenience.
We do have a Live Chat on our frontpage that is open from 8:00AM - 6:00PM (EST) 5 days a week.
James.
Sales Manager