Heath K.

Worked hard on site, campaign underway, site disappeared without explanation.

That diligent team responding to technical and other issues?

There is no reason to believe there is a team except bots.

Thrilling... OK OK VERY thrilling... demanding praise are we?

I use Uber 3-4 times a year. In October Uber charged me for two San Francisco trips when I was in Florida. It involved stress and time to resolve through AMEX but the charges were eventually refunded.
I used Uber this week, needed to update credit card info, and Uber charged me for current trip in advance and again after the ride... the advance charge disappeared from AMEX after a few days.
But UBER RECHARGED for TWO FRAUDULENT OCTOBER SAN FRANCISCO TRIPS... more than $50.00... and the fun starts all over. Contacting Uber is an intentional nightmare and then you are left in limbo. So I get to start this idiotic battle all over again.

THERE ARE NO HUMANS AT UBER AND THERE IS NO CUSTOMER SERVICE
After days of stonewalling and ROBOT MESSAGES I got a one line email from Abdul in Outer Mongolia that my case was reviewed and the charges are found to be valid.

PLEASE SHARE WIDELY

I CANNOT USE UBER UNTIL I PAY THE FRAUD CHARGES AND THEN I CAN MAYBE SUBMIT ANOTHER COMPLAINT

AVVO is crapola. My review of an attorney who belongs in prison for malpractice, extortion, and theft was rejected repeatedly. They give this reprehensible "lawyer" a 6.6 rating even though the reviews are scathing and at lowest possible scores. I'm guessing money is changing hands.