Started using comGateway like 2-3 weeks ago and made my first shipment last week. Since it's my first time shipping items through this kind of service (normally, I ask a relative who happens to be in US to buy stuff for me), I felt the need to get in touch with comGateway and provide me the step-by-step process of how the shipping works - though they have this How it works page, just need a more detailed info, well honestly I'm quite scared since the item I shipped is no joke.
Tina, the one behind the keyboard, was very helpful and even gave me a discount code, not just to keep me at ease but to thank me for using their services.
I just wish that any other company provides the same service experience as comGateway did.