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I ordered as a birthday present two weeks before birthday and it took twice as long to get my order as predicted (almost a month to get the order) and when I finally received the product there was a bug in the bottle. They did not care about the long shipping time and would not return the shipping fee. They did not care about the bug in the bottle and said it was the manufacturers problem. I will never order from there again. Awful customer service, awful shipping speed, and subpar products. Buyer beware!
Heidi S.'s review of The Fragrance Shop earned 12 Very Helpful votes
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I tried to order an aftershave from here, and it cost around £60. I put my correct address in,...
Review of The Fragrance Shop Appalling customer service I placed an order on February 11th via...
