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I have booked multiple Travelzoo vouchers. Most of them were fully refundable. I had to refund one voucher because of covid and did not have any problems at all. I had a great trip to Lago di Garda, booked a hotel in New York and tried out a few new restaurants. I never had any issues. I am a bit surprised by the negative reviews here on this website. Especially in comparison with Trustpilot for example (score 4.6/5).
Tip for consumers:
I love the deals in the Top20-newsletters!
Products used:
Multiple vouchers (Hotel in Lago di Garda, New York and London)
Restaurant vouchers
A Travel Package, booked through the Top20 Newsletter via a Travelzoo Partner
Heleen D.'s review of Travelzoo earned a Very Helpful vote
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Hello Heleen,
Thank you so much for the great feedback. We're glad to hear that you were able to refund one of your vouchers easily and that you were able to enjoy other deals! I'm excited to hear you had great experience and will share this with our Deal Experts. Happy travels!
Thank you,
Amanda