Helen E.

Bizrate, and all of its sub-components ie bizrate rewards-is a scam. I have never been involved with bizrate surveys, I got cought up with them totally by chance and accident. I was shopping on journeys.com looking to buy a pair of boots. While I was shopping a pop up suddenly appeared pushing magazine subscriptions. I thought this was strange, because what do these subscriptions have to do with boots anyway? Or any other clothing item on that site for that matter. I concluded my shopping by purchasing a pair of black patent doc martens boots-order number *******. On checkout there was a weird pop up that said vans. I got an order confirmation, money for boots was removed from my account, and the next morning I recieved a shipping confirmation- again for the boots. Fast forward a week and my journeys package arrived. When I opened it fake sk8-low in classic white vans was inside. My shipping confirmation email showed my boots had been delivered, but all that had come was those fake vans. I was pretty certain that malware/malicious adware on journeys.com had caused this issue. Customer service was not helpful with resolution. They even insisted that all their products are not copy cats in any way. Well- they sent me fake vans, and they came out of their distribution center in TN. It turns out journeys.com uses bizrate on their site. Bizrate is adware, and it caused this whole mess to happen. Bizrate is also a type of survey site-it's kind of strange how journeys.com has such high ratings on bizrate…hmmmm