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Helen C.

Contributor Level

Total Points
81

1 Review by Helen

  • ShoeMall

7/27/23

Bought a $100 pair of shoes that ended up not even looking like the pictured shoes on the website. The box included a return shipping label with NO TRACKING, and no request to contact them to return, which I thought was very sketchy. They also want $9 to pay for return shipping, even though they sent me a different product than they represented in the photo. It took me a long time to chat with a customer service agent on their website and they were quite unhelpful. Do not shop here.

Service
Value
Shipping
Returns
Quality

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