HELEN S.

In the last year to 18 months, P&G has clearly been working on how to make Puffs more profitable. Previously I used to buy a product called Puffs – Simple Softness. That product became hard to find, and when I found it, the product quality was clearly reduced. Boxes were full of lint that scattered everywhere upon opening. I decided to buy the somewhat more expensive Puffs – Ultra Soft. Now, they are compromising that product. Compare the two pictures. You can see the product used to fill the box from side to side. The tissues in the boxes I purchased recently are an inch shorter in width, and there is a whole lot more lint in those boxes than was previously there. Do they think we won't notice?