Ordered 2 frames from them, one had issues, but they were willing to fix it. In the end I ended up with 2 good frames, which is what I had paid for, so I'm happy. Of course it would be even better if the frames were just 100% from the getgo.
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I was looking for a frame in an unusual color and width and felt fortunate to find it at...
While not cheap, I think the frame is of excellent quality. Dealt with an issue in transportation...