For Business
Write a Review For Business Write a Review
Thumbnail of user herbertk86

Herbert K.

Tokyo, Japan

Contributor Level

Total Points
81
0
1

1 Review by Herbert

Casetify

  • Casetify

“Terrible Customer Service”
10/7/21

I joined Casetify in order to sell my original art for smartphone cases and other accessories. I sent several emails asking to be added to their Artist Collection and for assistance with what to do next. The first email was sent on Sept 16th with an automated reply that my email was received. However, I never received a reply from support after almost a month of repeated attempts. Their Facebook site was unhelpful as well. I just deleted my account. Not a very good first impression, to say the least.

Tip for consumers:
If you have questions that are not answered on the Casetify FAQ page and need Support assistance, don't expect a timely or any response from Support.

Service
  • Comments (0)
  • 74.3K Views
Helpful  (1)
Thank you

Herbert Has Earned 1 Vote

Herbert K.'s review of Casetify earned a Very Helpful vote

Herbert hasn’t received any thanks yous.

Herbert doesn’t have any fans yet.

Herbert isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sccrybaby
Michael S. reviewed Casetify
3/9/24

Research by Other Minerals MagSafe Compatible Ultra Impact Cases IPhone 14 Pro...

Thumbnail of user patrick.wongwk
patrick w. reviewed Casetify
2/26/24

We have been a loyal GOLD member of Casetify where we have purchased not less than 6 casing for...