Ordered Acer computer and warranty and 2 other items. Computer is defective and other items bad. Couldn't print a label to return and couldn't make the ** understand that I need them to give label to carrier to pick up computer. Over 8 calls to Amazon, 5 emails, and 2 letters I am still waiting for them to do this! Had this defective computer for over a month, finally disputed charges on my credit card.