I booked a ticket with them, and the flight got canceled due to the Covid-19, as per the normal flight rules, if the flight got canceled, I should be getting full refund on my tickets, however, they rejected to support me.
I reached the airlines, and they sent to them requesting to support me, and fully refund the fees, they still rejecting and keep ignoring my emails. They took the money and they do not want to refund me anything now.