I love flying with them, I actually only prefer to fly with them. Purchasing tickets is easy, especially when your a elevate member. The flight attendants are always really nice, the flights are nice, and the check in and out is really easy! I wish they would make an app for smart phones but besides that everything is awesome! Very geared towards millennials. :)
They sent me an email claiming they didn't have the tickets from the third party. I called. And called... they never answered my calls or emails. Never got my refund and never heard back. I had to end up getting tickets through stubhub so forget this site! It's a giant scam.