Hilly S.

I ordered a hoodie and jogging trousers for my daughter's Christmas present, at the very high cost of £140. When the items arrived, we realised that the quality was no where near what you would expect for clothes of this cost. Both items really were only worth about £30 each. They returns policy does not take into account your customer rights. They request that the return is made via the post office and that the signed for service with tracking is used, at a high cost which you are expected to pay. I contacted House of DB and was told that they don't cover the return cost. Even though they should under the customer rights act. There must be many other companies who provide better quality clothing for more reasonable prices and who actually care about their customers. Avoid House of CB, they are rubbish.