Someone has to be out of his mind to use Makemytrip twice... I have used this pathetic website once and I believe it is enough torture for this life. First of all Airlines in India are tormenting experience add on top Makemytrip (only GOD can help you with this deadly combination). Flight cancellations is like trend in India, so can do much but bear the inconvenience. But how do you deal with thieves like makemytrip? I am chasing up for a refund for a cancelled flight back on 21st Dec 2014. I literally feel like a beggar now asking for my money. Following are the is what I have been doing since then:
1. Ask them for refund, they give you refund reference.
2. Then you just suck your thumb for weeks just waiting.
3. Repeat 1 & 2 above.
I did not read reviews before using them. I wish I did that before making bookings. Spread the word and stay away from them.