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Worst customer service ever. Just finished my last call forever with this company. A supervisor that I had to do her work for her. On 3 different occasions this past week and being on hold for 2 hours and 30 min. The 1st 2 hours never did get to speak with the supervisor. Finally getting a supervisor who couldnt pull my tracking numbers so I could get credited for an item that has been sitting in a warehouse since June 3. So I pulled the tracking numbers for her. Nice customer service person that I am. I have closed this account. There is not enough time in the day for this company...
Tip for consumers:
Think ahead if you might need customer service. Or if you can do their job for them!!!!!!
Holly S.'s review of Masseys earned 4 Very Helpful votes
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