Honest A.

Ridiculous! VRBO is only concerned with VRBO! We had a property that we put a deposit on 10/24/2020, the stay was planned for 4/24/2021. 1 week later 10/30/2020 we changed our plans and canceled. The very next day the owners refunded our Money in full. (They were great) VRBO's payment of $380.00 (commission for using their site) has still not been returned to us a full 3 weeks later. How dare they! They should have refunded it as soon as the owners refunded it in full. That is what the contract states. Will we ever get the $380.00? Do I need to get me Credit card company to stop this payment? What a hassle! Avoid these greedy crooks!